How To Use NetLines

iPhone instructions

Download and Initial Install

To install the Netlines application; launch the Apple App store.

Next scroll to the search option and type in “Netlines”. Click enter and choose NetLines to download.

Download NetLines iPhone App in iTunes App Store

After opening the Netlines application on your homescreen.
The Netlines application will now prompt you to enter a text message capable number to receive your registration PIN code.

Setting up and registering NetLines Business Phone App for iPhone

Verify your registration by submitting the PIN code and then accepting the terms of service by clicking read and then agree.

Terms & Conditions for NetLines iPhone Business Phone App

Keypad Screen

Minute Section

Minutes available can be shown on the top left of the keypad screen.
To view more info on minutes and to select “DND” (Do not disturb) mode click on minutes.

View call minutes available in NetLines Cloud Phone App for iPhone

To view and edit settings, click on the gear wheel on the main keypad screen.

NetLines Phone System iPhone App Settings

Voicemail Indication

After missing a phone call and receiving a voicemail, the green dial bar will shift over and a blue dial bar will appear next to it. An icon next to minutes will show; denoting the number of voicemails unanswered. Click the blue dial button to call your voicemail. A series of options will be presented to listen to new, old, and to delete the messages.

How to Set up NetLines Cloud Voicemail iPhone App

History Screen

Options available in the history screen include: All, Missed, and Recorded

All includes any answered, missed, or voicemails received

Missed includes all calls you were unable to answer

Recorded are any calls you chose to record to listen to later

NetLines Call Record, Missed, Phone Records Screen and Settings for iPhone

Hubs+ Screen

My Hubs

To access your hubs, go to the Hubs+ screen located on the middle of the page selector on the bottom of the application.
From there click on “My Hubs” to drop down a list of your current hubs.

How to create and save group calls in NetLines iPhone app with My Hubs

Purchase Minutes

If your plan is running low on minutes, navigate to the settings menu from the keypad.
Choose purchase minutes and then select the minutes package you wish to purchase.

how to purchase minutes in NetLines Business Phone System app for iPhone


To view the contacts; click on the contacts pane in the bottom navigation bar.

The Netlines app will sync your in-phone contacts with its contact database; providing you easy access to all your contacts
Smart Contacts
A premier feature in the contacts section; smart contacts will show all users that also are on Netlines, giving you quick access to free calls made within the app.

how to manage contacts and address book in NetLines iPhone App

Message Screen

To Create a text message; click on the messages pane on the navigation bar. Then click on the writing icon in the upper right hand corner of the screen; choose a contact to start a message with, and begin your message.

how to create and send text messages in the NetLines iPhone App - wifi or LTE

To respond to a message, click on the message you received from another user, then click in the empty text box on the bottom of the screen to begin typing your message.

texting in iPhone app - NetLines business phone system

To delete a message, swipe left on the message you wish to delete from the messages main screen.

how to delete a text message in NetLines iPhone App